Privacy Policy

We are a company RSInvestment Group OU, company code 14173840, address Narva mnt 5 Tallinn Harjumaa 10117, Tallinn, Estonia.
We control your personal data you send using our Form through our website and an app Scoot911.

We respect our clients’ right to privacy, hence we do not have a ‘non client’ marketing mailing list, and we will not give out any information which you have submitted to us to any other company or entity except for the law firm of your chosen jurisdiction. The information we keep is purely for our own internal purposes. We will keep your details securely and will not send you any unsolicited mail in any format. 

We are committed to protecting your privacy. We collect information about you for 2 reasons: firstly, to process your requests and secondly, to provide you with the best possible service by transferring the data to the law firm of your chosen jurisdiction. 

The type of information we will collect about you includes: your name, address, telephone number, email address, details of debt you ask us to collect. 

We will never collect sensitive information e.g. your racial origin or sexual preferences or voting preferences. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us at If you find any inaccuracies we will correct it promptly. 

We will only transfer information outside the EEA (European Economic Area) if you ask us to collect a debt or debts outside the EEA or if you are based outside the EEA. 

Privacy Policy and Cookies 

This privacy policy sets out what information our website collects and how we will treat your personal information. 

It also explains how we handle any personal data shared with us through this site, with respect to the data protection laws of the Republic of Lithuania and the General Data Protection Regulation, and any personal information you choose to share with us on this website will be used in accordance with this Privacy Policy. 

If you do not agree with this policy, please leave this website.

Please note no cookies are gathered in our website.

Transfer of your personal data to third parties

We never sell your personal data to any third party. We only share your data with third parties where it is required to do so to ensure the function of our service, i.e. automatic transfer of your data to the law firm in your chosen jurisdiction, also in case this is required by law and or to deliver the information and or services you have requested from us. This would also only be done with respect to the data protection laws of the Republic of Lithuania and the General Data Protection Regulation. 

The Types of Data We Process

(a) personal data you provide to us – we may collect and process personal data submitted through our website, for example, when you ask us to contact you about our services. This data may include things like your name, email address, telephone number, postal address and or other details; 

(b) any other data you may send to us for the purpose of receiving our service.

Sometimes we may need to ask for your explicit consent to process personal data, and when this is required we will make that request clear. 

Linking to Third-Party Websites 

From time to time, we may publish links on our website to third-party websites, perhaps to provide you with access to additional information or some other resource. We are not responsible, or liable, for the management, content or security of those third-party sites. As such, we would actively encourage visitors to review any such site’s privacy policy before disclosing any personal information. 

Using Personal Data 

Any personal data you provide to us may be used for the purposes specified in this privacy policy or in relevant parts of the website. 

With respect to Article 13 of the GDPR, this website processes personal data on the basis of: 

(a) Consent: the individual has given clear consent for you to process their personal data for a specific purpose. 

(b) Contract: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract. 

(c) Legitimate interests: the processing is necessary for your legitimate interests or the legitimate interests of a third party unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests. 

Other Disclosures 

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you: 

(a) to the extent that we are required to do so by the laws of the Republic of Lithuania and the GDPR; 

(b) in connection with any legal proceedings or prospective legal proceedings; 

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and  

International Data Transfers

Depending on the nature of your inquiry and relationship with us, personal information that you consent to provide to us may be processed in the Republic of Lithuania and or in locations outside the Republic of Lithuania in order to deliver our service to you. 

For instance, if you are based in the United States and submit information to us via email, from an email account hosted in the US, your email hosting provider will have processed the data you sent. If we reply to that email address, even though we are in the Republic of Lithuania, we may be transmitting your data across international boundaries. 

Data Security 

We have taken reasonable technical and procedural precautions to prevent the loss, misuse or inadvertent alteration of your personal data. We will store all the personal data you provide in secure servers or systems. 

However, we cannot guarantee the security of any data you choose to send to us over the internet. Our website does however use an SSL certificate to help ensure that any information sent to us through it, is more secure than it otherwise would be. 

Key Rights according to General Data Protection Regulation 

The GDPR gives you important rights over your data. This means you can: 

  • Object to your data being processed 
  • Ask us to delete it 
  • Ask us to rectify it 
  • Ask us to restrict the use of it 
  • Ask for access to it 
  • Ask for it to be ported (transferred) 
  • Confirm what data we process and why 

You can submit what’s called a Subject Access Request to us – at any time – in relation to your rights above by contacting us by email. We will comply with these requests within one month (unless there are mitigating circumstances e.g. legal reasons not to.) 

Giving and Withdrawing your Consent to be Contacted 

In certain circumstances, we may need to have your consent to process your data.

We may ask for your consent, for example, when you fill in our Form and you provide your consent by ticking the box on the form. 

We also keep a record of your consent until we no longer need to. 

We can also remove or minimize your personal data on your request should it no longer be needed for any legitimate business purpose or for any legal, accounting or compliance reasons.

Porting and providing you with Confirmation of what Personal Data we Process 

You may instruct us at any time to confirm or port (transfer) any of the personal data we process about you. Please tell us the following: 

  • Whether you want to port your personal data or confirm what personal data we process, or both. 
  • What information you require to be ported or confirmed e.g. all your personal data or a specific detail. 
  • What format you would like your personal data to be confirmed in e.g. spreadsheet, PDF etc. 
  • Which email address you would like us to send it to, or if not email, an alternate electronic medium or system. 
  • When you would like to receive it i.e. a date and time. 
  • Any urgency associated with the request. 

We will endeavor to carry out your instructions within 30 days of receiving your request, but this is subject to your having provided us with all the detail above along with any other relevant information that is necessary to be able to carry out the work. 

Also, if you would like us to port (transfer) your personal data, please be aware that if we don’t think your chosen medium and format will be secure, or put your personal data at risk, we will tell you and discuss alternatives with you. 

We may request a small reasonable administration fee to cover our reasonable expenses for nonstandard requests or requests that require a specific format. 

Purging (deleting) Your Personal Data 

You may also instruct us to purge (delete) any and all information we hold about you at any time. 

We will endeavor to do this with respect to your wishes and compliance with the applicable laws of the Republic of Lithuania and or EU laws and regulations, i.e. GDPR. 

We will endeavour to delete all the information we hold about you in the time frame you request, but depending on the nature of your request, and any third parties involved, this may not be possible.

This is because of our legal obligation to retain certain types of customer information for certain time periods e.g. for tax and accounting purposes, and or possible legal purposes due to legitimate business interests we may need to keep your contact details on file for longer periods if they appear on an invoice or receipt for example.

In any and all cases, we only ever keep information on file for as long as it is needed with respect to the services you have enquired about and or that we have agreed to provide you, or to meet a legal requirement. 

Updating Your Personal Data 

You can and should instruct us to correct or update any personal information we hold about you e.g. if you change your name or address for instance. 

Changes to this Policy 

We may update this privacy policy from time-to-time by posting a new version on our website. 

You should check this page occasionally to ensure you are happy with any changes. If you have any questions about this policy, please contact us and we will attempt to answer your question as quickly and clearly as we can and certainly within 30 days.

Last update: 2019 December 31